The custodial staff performs both routine and periodic cleaning services. All services are provided by a combination of In-House custodial staff and ABLE Building Maintenance staff (ABLE is a contract custodial firm). Except in residence halls, most cleaning is done prior to 8:00 AM, Monday – Friday. Some buildings do receive additional custodial services throughout the day.
To request special services or to make an inquiry about cleaning tasks performed, please contact: Facilitiesfirstname.lastname@example.org
Custodial staff are not permitted to open/unlock doors for individuals. If you need assistance getting into rooms during non-operating hours please call Campus Safety at (408) 554-4441.
Daily Routine Services
- Sweeping & mopping
- Emptying of waste, recycling & compost containers
- Restroom cleaning and disinfecting
- Replenishing restroom & breakroom supplies
As time allows, we also perform spot cleaning on carpets.
Weekly Routine Services
Weekly services pertain to private and cubicle offices
- Emptying blue recycle bins*
- Dust furniture surfaces
- Vacuuming or mopping
*Staff/Faculty members are responsible for emptying and cleaning the small black waste bin attached to the blue recycle bin, as well as any personal trash bin kept in or around the office place.
- Carpet cleaning
- Floor polishing, scrubbing and refinishing
- Window interior & exterior cleaning*
Routine Custodial Services
Common areas are cleaned daily and detailed once a week. These areas include: classrooms, laboratories, conference rooms, lobbies, entrances, restrooms, reception desk, service desk, stairwells, balconies, elevators, corridors, copy rooms, mail rooms, laundry rooms, study rooms, kitchenettes and break rooms. (We do not clean appliances)
We do not empty shredding machines and it is your staff's responsibility to clean up any mess doing so.
Click on the building listing accordion below to find the proper contact for your building.
Custodial Building Assignment
Santa Clara University has an in-house custodial team as well as a contract with Able Building Services to provide additional custodial support to both Academic and Housing Buildings. For any custodial questions, please review the Custodial Building Assignments list and contact the respective supervisor responsible for that building.
Custodial Contract Administrator
Phone: (408) 554-4750
Office Hours: M-F, 4:00 AM - 12:30 PM
Santa Clara University has a contract with Able Building Services to provide additional custodial support to both Academic and Housing Buildings
Contracted Custodial Crew
Our contracted custodial members help serve the SCU community in the same manner as our In-House crew. They deliver outstanding service while being kind and professional to those they encounter during their work shift.
Supervisor Custodial, Waste & Recycling Services
Phone: (408) 554-2793
Office Hours: M-F, 4:00 AM - 12:30 PM
In-House Custodial Crew
Custodians from left to right top row: Roger Silveira, Trinidad Duenas, Luis Maturino, Victor Molina, Jose Flores, Hugo Carrillo. Second row: Martha Alvarez, Maria Garcia, Sandra Nunes, Ruben Carrillo, Joe Pereira. Bottom row: Delia Ortega, Clara Rojas, Norma Cota, Enedina Espinoza, Yolanda Luna. Not pictured: Maria Pulido, Emanuel Pimentel.
Submitting a Service Request
Service requests can be submitted online through the AiM system which allows for the creation of new Service Requests, as well as the ability to monitor and query for existing Requests. Faculty, Staff, and Students* are welcome to use this online tool. Email Facilities to get your AiM login information.
We highly encourage customers to submit requests Online; however, you can alternatively choose to send an email to Facilities-CSC@scu.edu or call the Customer Service Center at (408) 554-4742.
*Students, please access AiM through your eCampus login