Emergency Requests
All Emergency Requests should be called into the Facilities Front Desk immediately. Facilities responds to emergencies 24 hours a day at (408) 554-4742.
Emergencies to Report
- Safety Risks
- Environmental Harm
- Health Risks
- Severe Property Damage
- Security Risks
Specific Examples
- All Handicap related issues
- Broken water pipes /flooding areas
- Broken windows, exposing sharp edges
- Chemical or Hazardous Material spills
- Elevator outage with passengers on-board
- Roof/Ceiling tiles leaking
- Severe plumbing problems
Non-Life Threatening Emergency
- All Maintenance emergencies should be directed to Facilities immediately at (408) 554-4742
- All Non-Maintenance emergencies should be directed to Campus Safety at (408) 554-4444
LIFE THREATENING EMERGENCY - DIAL 911
General Requests
We provide services such as general maintenance, plumbing, mechanical, and handyman services. Students, faculty, and staff can request these services online.
Services Provided
- General Maintenance
- Plumbing
- Mechanical
- Electrical
- HVAC
Placing a Maintenance Request
Requests can be submitted by a Customer Request through AiM, by phone at (408) 554-4742 or by emailing Facilities-CSC@scu.edu.
When submitting a request please provide the following information:
- Requester Name and Extension
- Building and Room
- Description of the Problem
- Special Instructions