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Office Closed Due To Shelter in Place Order

***Office Closure/Change to Services Until Further Notice***
In efforts to comply with the shelter place order and the campus closure, the Facilities Office will be closed until further notice and only essential services will be provided. If you have an emergency Facilities-related request, please contact Campus Safety at 408-554-4444. Otherwise, please send your request to and we will respond once we've had a chance to review your message.

We're ready to assist you. The easiest way to get assistance from the correct area of our department is by submitting a service request.

Facilities provides several different types of services for Staff, Faculty and students throughout campus. If you'd like to learn more about the specific services we offer, this is a great place to learn more.

Space Management via AiM allows you to access individual building information from its property profile.

Contact Facilities: Email or call the Customer Service Center at (408) 554-4742.


Jeff Charles Director of Facilities (408) 554-4607
Chris Young Assistant Director, Buildings & Grounds (408) 554-4875
Greg Davis  Supervisor - Building Maintenance (408) 554-4731
Gary Vargas Supervisor - Grounds Maintenance  (408) 554-2750
Evelyn Lopez Contract Custodial Manager             (408) 554-4750
Joe Pereira Supervisor - Custodial Services  (408) 554-2793
Andy Hernandez Stockroom Manager  (408) 554-5271 


The Facilities Department supports the mission of Santa Clara University by coordinating and accomplishing the planning, design, creation, operation, and maintenance of a quality physical environment that fosters excellence in teaching, learning, scholarship and administration. Achieving this goal requires a solid foundation of values, which defines the focus, priorities and direction of our commitment. Three essential values are: Customer Service, Quality of Work Life, and Efficient Use of Resources.

As we examine the way we do business, solve problems and make changes, we strive to use these three values as guidelines for assessing and proposing solutions. Every action, decision and initiative undertaken should be consistent with at least one of these three values and should never compromise one value to enhance another.

Administration includes a diverse group of individuals providing a variety of systems and services, which allow other Facilities Teams to achieve excellence.

Submitting a Service Request

Service requests can be submitted online through the AiM system which allows for the creation of new Service Requests, as well as the ability to monitor and query for existing Requests. Faculty, Staff, and Students* are welcome to use this online tool.  Email Facilities to get your AiM login information.

We highly encourage customers to submit requests Online; however, you can alternatively choose to send an email to or call the Customer Service Center at (408) 554-4742.

*Students, please access AiM through your eCampus login