|Jeff Charles||Director of Facilities||(408) 554-4607|
|Chris Young||Assistant Director, Buildings & Grounds||(408) 554-4875|
|Greg Davis||Supervisor - Building Maintenance||(408) 554-4731|
|Gary Vargas||Supervisor - Grounds Maintenance||(408) 554-2750|
|Evelyn Lopez||Contract Custodial Manager||(408) 554-4750|
|Joe Pereira||Supervisor - Custodial Services||(408) 554-2793|
|Andy Hernandez||Stockroom Manager||(408) 554-5271|
Submitting a Service Request
Service requests can be submitted online through the AiM system which allows for the creation of new Service Requests, as well as the ability to monitor and query for existing Requests. Faculty, Staff, and Students* are welcome to use this online tool. Email Facilities to get your AiM login information.
We highly encourage customers to submit requests Online; however, you can alternatively choose to send an email to Facilities-CSC@scu.edu or call the Customer Service Center at (408) 554-4742.
*Students, please access AiM through your eCampus login
The Facilities Department supports the mission of Santa Clara University by coordinating and accomplishing the planning, design, creation, operation, and maintenance of a quality physical environment that fosters excellence in teaching, learning, scholarship and administration. Achieving this goal requires a solid foundation of values, which defines the focus, priorities and direction of our commitment. Three essential values are: Customer Service, Quality of Work Life, and Efficient Use of Resources.
As we examine the way we do business, solve problems and make changes, we strive to use these three values as guidelines for assessing and proposing solutions. Every action, decision and initiative undertaken should be consistent with at least one of these three values and should never compromise one value to enhance another.
Administration includes a diverse group of individuals providing a variety of systems and services, which allow other Facilities Teams to achieve excellence.