Skip to main content

University Operations Updates

University Operations is constantly working to improve the Santa Clara University campus is a safe and sustainable way. Here is an update on what we have been up to this Summer, what’s to come this academic year and information on services provided. 


  • Facilities Customer Service Center (CSC)

    The Facilities Customer Service Center is ready and waiting to help you! Just a friendly reminder that non-emergency requests can be entered by phone, email or AiM. EMERGENCIES should always be called in directly to the Facilities front desk. Below is the contact information for the Facilities-CSC. 

    Don't have an AiM login? Email Facilities today to get set up to put in your customer requests online! 

    • Hours of Operation: M-F 8:00 am - 4:30 pm
    • After Hours Support - 408-554-4441
  • Campus Lock Systems 

    Across the SCU campus there are several lock systems being used. To familiarize yourself with the different systems and to identify what you have in your campus area please visit our website. This page will give you helpful information about how to use your lock and what different lights that might appear mean. The systems across campus are: 

    • Hard Key Locks - Standard Key Lock
    • Onity Locks - Dip Style Locks
    • Salto Locks - Tap Style Locks
  • Custodial for Campus Events

    Are you hosting an event on campus? Don't forget to coordinate your custodial services too! As a reminder, post-cleaning custodial service is required for all events that are hosted on campus. This applies to both indoor and outdoor events. For more information please review the policy

  • Mailing Services Reminders

    Please keep the below information in mind to ensure that you building's mail is routed properly!

    • Proper address format for incoming Faculty/Staff mail:
      • Recipient Name
      • Department Name
      • Santa Clara University
      • 500 El Camino Real
      • Santa Clara, CA 95053

    Mailing Services delivers mail to the department to which it is addressed. It is the responsibility of each department to forward mail both on and off campus. Please include department name on all mail. Mailing Services does not sort by room number or building name, and mail should not be addressed to buildings or room numbers. Please notify correspondents of proper address format. Mail improperly addressed will be delayed and/or returned.