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Parking and Transportation Services

Office Hours - Starting March 16th

In light of the recent order to Shelter in Place, our office will be closed until further notice.
If you have any questions, please send us an email at
If you are coming to campus for any reason and need a parking permit, please stop at the Main Entrance Kiosk at the intersection of Palm Dr and El Camino Real to pick up a permit. 
For any emergencies, please contact Campus Safety Services. 
Thank you for your patience and understanding. 

COVID-19 Parking Permit Credit

Students' time on campus was reduced significantly by the recent COVID-19 outbreak, and many students were unable to utilize all the time available on their current year parking permit. Students that may be eligible were asked to submit a request by the end of the day, May 8, 2020. 
The University is no longer accepting requests for credits or refunds. Those who have submitted requests, will receive responses in June 2020.
Students that paid in full for an annual permit, but only parked on campus for 2 quarters or less will receive a credit in the amount they over paid. For instance; if a student paid $400 for an annual permit but was only able to park for fall and winter quarters, the student would be responsible for a semi-annual permit fee of $280, therefore, the student would be eligible for a credit of $120. 
Below is the complete list of credit calculations based on your permit type.

Transportation Services is a subset of Campus Safety Services providing essential parking and transportation services to the campus community. We are dedicated to providing parking on campus that is both safe and reliable. We strive to provide transportation services that exceed the needs and expectations of accessibility, mobility, and sustainability through service that emphasizes fairness and respect.

Our Ideal

We are dedicated to arrange parking on campus that is both safe and reliable. We strive to provide transportation services that exceed the needs and expectations of accessibility, mobility, and sustainability with service that prides itself on fairness and respect. 

We support and facilitate the achievement of the University mission and objectives by maintaining a peaceful, safe, and secure campus environment that is accessible and inviting to students, faculty, staff, and guests.

We maintain twenty-four hour dispatch and patrol staffing to assist the campus community with escorting, parking, motorist assistance, information, and event planning.

Our Values

We are committed to fair and impartial exercise of our authority and respecting fundamental human rights.

  • Integrity: We are committed to the highest ideals of honor and integrity to maintain the respect and confidence of the campus community, the campus neighborhood and external public safety agencies.
  • Service: We are committed to providing appropriate, timely, friendly, and courteous service through positive interpersonal relationships while always seeking to improve the quality and image of our professional service delivery. 
  • Ownership: We are committed to individual and departmental responsibility and accountability for the effectiveness of our strategies and service responses. 
  • Continuous Improvement: We are committed to personal training and development, efficient utilization of technology, tracking the best practices and creative thinking as paths to ever greater operational effectiveness and efficiency.

Our Service Objectives

We are committed to earning the respect of the University community by proactively demonstrating the contribution we make to campus life.

  1. To demonstrate care, understanding, and sensitivity in all personal communications and interactions.
  2. To demonstrate an eagerness to be of service and a commitment to act in the best interest of the University, constituent groups, and individuals. 
  3. To earn the confidence and support of the campus community by performing our services in an acknowledgeable and professional manner.
  4. To represent the University well by maintaining the highest standards in personal and operational commitment, appearance, attitude, and actions. 
  5. To be, and be perceived as being, an organization whose services and activities are dependable, timely, and correct.

We are a dedicated group providing parking and transportation services to staff, faculty, students, and visitors of the Santa Clara University campus.  

We are located on the North side of the Parking Structure. We look forward to answering your questions, so come on down!


Millie Kenney Director (408) 551-1699        
Laura Ceja Office Manager (408) 551-7092

Parking Attendants

Joshua Yassini Watch Commander (Interim)
Parking & Transportation Services
Raquel Robelo  Parking Control Officer
Jeremy Zapanta Parking Control Officer
Vacant Parking Control Officer
Vacant Parking Control Officer