Frequently Asked Questions
Let us answer your questions!
If you still have further questions, please contact the Director of Campus Safety Services.
How do I contact Campus Safety?
For non-emergency related situations, call Campus Safety at (408) 554-4441.
For emergencies, call Campus Safety at (408) 554-4444.
Where is Campus Safety located?
The Campus Safety Office is located in the lower level, south corner of the Main Parking Structure.
Does Campus Safety have a Lost & Found?
Yes, Campus Safety operates Santa Clara University's Lost & Found. Found items are maintained at the Campus Safety Main office, located on the lower level of the Main Parking Structure. To report a found item online, please fill out this form >>Found Property Report Form. If you have lost a personal property, you can fillout an online form>>Lost Property Report Form We will contact you if we find an item that matches yours.
In what health emergency should Campus Safety be notified rather than EMS or 911?
Campus Safety officers, while trained in basic emergency care, are not a substitute for advanced life support. In any medical emergency where there is an immediate danger to life, dial 911 without delay. The first two questions from 911 will be the phone number you are calling from and your location, be prepared to share this. Once 911 has been called, that person will likely be on the phone receiving life saving instruction from the operator; please have someone else contact the Campus Safety Emergency Line at 408-554-4444. If someone calls Campus Safety first, Campus Safety will likely direct that person to also call 911 if the situation dictates. There is no wrong order. Calling both will afford Campus Safety the ability to assist emergency personnel with getting emergency services to the patient without delay.
In what situations should I use the Emergency Call Boxes?
The Emergency Call Boxes have been placed throughout campus for use in any situation in which the services of Campus Safety are required. They can be used to report emergencies, request an escort across campus, report possible crimes, or any other situations which you deem appropriate. The call boxes provide a direct line of contact with the Campus Safety dispatch, which are available 24 hours a day.
If Campus Safety is contacted after hours, do they come out and respond to the emergency or contact someone else to respond?
The Campus Safety Office is staffed 24 hours a day, 7 days a week. If you contact Campus Safety at any time, they will respond to you. There are no contracted security officers on campus; they are all Santa Clara University employees.